Most of you have been with me for years and know my policies. Just a reminder to my newer customers we are now headed into the winter season and these are the policies I follow.
Rain & Lightning Policy
When lightning is in close proximity, for my safety, there will not be any use of a pole therefore your pool will not be skimmed, brushed or vacuumed. However, I will check and balance water chemistry, empty the skimmer baskets and pump baskets.
When it is raining lightly but not lightning, the pool will be cleaned to the best of my ability under these conditions. Please note when it’s raining, it is hard to see the sides and bottom of pool when vacuuming, so please be understanding.
if it is pouring down rain I will only check and balance your water chemistry
when the temperatures are below freezing, raining and icy your pool will not be cleaned that day. when ice forms on and around your pool decks it is very dangerous for me to attempt cleaning it.
If they close the schools down due to weather than i will probably be closed also.
I will not be able to return to perform any missed duties under “Raining or Icy conditions” until your next regularly scheduled clean the following week and no credit or discount will be given for duties unable to be performed under my “Raining conditions” policy.